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An error message comes up stating "Internet Explorer cannot download from the Internet site [file name] from [Website]. Server returned an invalid or unrecognized response." Three things can cause this error to occur:
- Your system resources may be too slow to write the file to your computer. Reboot your system and try downloading the file again.
- You may be seeing a WinProxy error. If this is the case, your Network Administrator will need to update your MS Proxy Server (The latest service pack can be found at Microsoft Proxy Update).
- Your Anti-Virus software may be blocking the file. Contact your Network Administrator to have them disable web scanning so you can download the document. Once downloaded, they can resume the scanning.
For other error related messages, please download winzip zip utility first, then download the online catalog.
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